Frequently Asked Questions
Maintenance
Does your property have on-site maintenance?
Yes.
 
What happens if a resident is locked out of their apartment
Call our emergency maintenance line: (952) 373-5911

What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)
Maintenance covers all requests, from appliance repairs to changing a lightbulb.

An Item in a resident's unit needs repair. How do they get help?
Log into their Resident Portal and submit a maintenance request, or stop by the office during office hours to let us know.
Amenities
Does your property offer on-site parking?
Yes.


Is your property parking free or paid?
Paid.

Is your property pet-friendly?
Yes - "Pets" are limited to cats and caged animals, no dogs.


Do you offer furnished units?
Yes. All our units are furnished.
Admin
Am I required to purchase renter's insurance?
Yes.

Is your property smoke-friendly?
No.


How long does it take for an application to be approved?
24 hours or less in most cases.

What are my options for paying my rent?
By Check or Money order in person, or by credit/debit or bank account online.

Which utilities are included in my rent?
I
nternet/cable, water, sewage & garbage.


What is a faster way for me to pay rent than on my computer?
Download the ResidentPortal app from Entrata to pay from your phone and you can pay rent on the go.